If you’re a Hoosier Commuter Club member, use a university rideshare, or have a EM-V, or Motorcycle (sticker only) permit, you may qualify for a free ride home in the event of a personal emergency up to three times a semester or six times annually. ERH is available for when you have used a sustainable mode on the day in question and experience a personal emergency.
Emergency Ride Home (ERH)
For example:
- You or an immediate family member gets sick, or has a severe emergency
- Your carpool driver has to unexpectedly leave work early or stay late
- You must work additional or unexpected hours
- Your carpool or vanpool vehicle experiences mechanical problems
How ERH works
In the case of an emergency during your scheduled work hours, qualifying employees may utilize a ride hailing service such as Uber, Lyft, or a taxi service to get home in situations like those described above.
With some exceptions which are approved on a case-by-case basis, Transportation Demand Management (TDM) will reimburse the taxi or ride hail fare for the first 50 miles of your trip home. If you need to make a stop on the way home, that's okay. You are permitted one side trip during your drive home, such as to fill a prescription or pick up a child from school.
However, there are certain restrictions that apply:
- You may share the ride with another passenger. If the other passenger is also eligible for the ERH program, they must complete a separate reimbursement request. If the other passenger is not eligible for the ERH program, they must pay their own fare.
- If you choose to leave a tip for the driver, it will not be reimbursed.
Reimbursement requests must be submitted within 60 days of your ERH, and you must provide a receipt.
If you have questions about the ERH program, email commute@iu.edu.
How to submit your ERH reimbursement request
Submit your ERH reimbursement
Please follow the steps outlined below. To complete this process, you must have a PDF of your paid receipt from the transportation company you used. If you have difficulty submitting your request, email commute@iu.edu.
Step 1: Log into Chrome River
Step 2: Create an expense report
Step 3: Enter the report name “Emergency Ride Home Reimbursement”
Step 4: Select Report Type “Out-of-Pocket Reimbursement”
Step 5: Answer “No” to the COVID-19 question
Step 6: Enter “Emergency Ride Home Reimbursement” for the Business Purpose
Step 7: Click on the “Save” button
Step 8: Click on “Add expenses” and click on “Supplies and General Expense”
Step 9: Select Expense Type “Supplies and Expenses Code 5000”
Step 10: Enter the dollar amount spent
Step 11: In the description field, enter the:
- name of person who took the ride
- date of the ride
- name of ride service, and
- time and date of payment
Step 12: In Allocations, enter 2344900 and select “TDM Transportation Demand Management” for the department account
Step 13: Click on add attachment
Step 14: Upload a PDF of the receipt
Step 15: Click on the “Save” button
Step 16: At the attestation, “I hearby certify that all expenses listed here are true and correct to the best of my knowledge and for legitimate business purposes.”, click the “Submit” button
Step 17: Click on the “Submit” button
Step 18:Submit reimbursment request to Transportation Demand Management