If you’re a Hoosier Commuter Club member, use a university rideshare, or have a EM-V, or Motorcycle (sticker only) permit, you may qualify for a free ride home in the event of a personal emergency up to three times a semester or six times annually. ERH is available for when you have used a sustainable mode on the day in question and experience a personal emergency.
Emergency Ride Home (ERH)
For example:
- You or an immediate family member gets sick, or has a severe emergency
- Your carpool driver has to unexpectedly leave work early or stay late
- You must work additional or unexpected hours
- Your carpool or vanpool vehicle experiences mechanical problems
How ERH works
In the case of an emergency during your scheduled work hours, qualifying employees may utilize a ride hailing service such as Uber, Lyft, or a taxi service to get home in situations like those described above.
With some exceptions which are approved on a case-by-case basis, Transportation Demand Management (TDM) will reimburse the taxi or ride hail fare for the first 50 miles of your trip home. If you need to make a stop on the way home, that's okay. You are permitted one side trip during your drive home, such as to fill a prescription or pick up a child from school.
However, there are certain restrictions that apply:
- You may share the ride with another passenger. If the other passenger is also eligible for the ERH program, they must complete a separate reimbursement request. If the other passenger is not eligible for the ERH program, they must pay their own fare.
- If you choose to leave a tip for the driver, it will not be reimbursed.
Reimbursement requests must be submitted within 60 days of your ERH, and you must provide a receipt.
If you have questions about the ERH program, email commute@iu.edu.
How to submit your ERH reimbursement request
Submit your ERH reimbursement
Please follow the steps outlined below. To complete this process, you must have a PDF of your paid receipt from the transportation company you used. If you have difficulty submitting your request, email commute@iu.edu.
Step 1: Submit a reimbursement request to Transportation Demand Management
Step 2: Log into Emburse Enterprise from one.iu.edu (search for 'Emburse Enterpise').
Step 3: Create an expense report
Step 4: Enter the report name “Emergency Ride Home Reimbursement”
Step 5: Select Report Type “Out-of-Pocket Reimbursement”
Step 6: Enter “Emergency Ride Home Reimbursement” for the Business Purpose
Step 7: Click on the "Save" button
Step 8: Click on "Add expenses" and click on "Supplies and General Expense"
Step 9: Select Expense Type "Supplies and Expenses Code 5000"
Step 10: Enter the date and dollar amount spent
Step 11: In the description field, enter the:
- name of person who took the ride
- date of the ride
- name of ride service, and
- time and date of payment
Step 12: In Allocations, enter 2344900 and select "TDM Transportation Demand Management" for the department account
Step 13: Click on "Add attachments"
Step 14: Upload a PDF of the receipt
Step 15: Click on the "Save" button
Step 16: Click on the "Submit" button
Step 17: At the attestation, "I hearby certify that all expenses listed here are true and correct to the best of my knowledge and for legitimate business purposes.", click the "Submit" button
