If you’re a Hoosier Commuter Club member, you may qualify for a free ride home in the event of a personal emergency up to three times a semester or six time annually. ERH is available for when you have used a sustainable mode on the day in question and experience a personal emergency.
Emergency Ride Home (ERH)
For example:
- You or an immediate family member gets sick, or has a severe emergency
- Your carpool driver has to unexpectedly leave work early or stay late
- You must work additional or unexpected hours
- Your carpool or van pool vehicle experiences mechanical problems
How ERH works
In the case of an emergency during your scheduled work hours, qualifying employees may utilize a ride hailing service such as Uber, Lyft, or a taxi service to get home in event of situations identified above.
With some exceptions and approved on a case-by-case basis, Transportation Demand Management (TDM) will reimburse the taxi or ride hail fare for the first 50 miles of your trip home. If you need to make a stop on the way home, that's okay. You are permitted one side trip during your drive home, such as to fill a prescription or pick up a child from school.
However, there are certain restrictions that apply:
- You may share the ride with another passenger. If the other passenger is also eligible for the ERH program, they must complete a separate reimbursement request. If the other passenger is not eligible for the ERH program, they must pay their own fare.
- If you choose to leave a tip for the driver, if will not be reimbursed.
Reimbursement requests must be submitted within 60 days of your ERH, and you must provide a receipt.
If you have questions about the ERH program, email commute@indiana.edu.